ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-03-05

Great Shop

"Went in to buy a helmet, was surprised to find that the one that the sales person
showed me was marked down big time. Lots of gear and clothes in store.
Will be going back for more items.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-01-31

Excellent service

"AL (salesman) was knowledgeable and provided excellent service"


Verified
4/5

2020-01-30

PJC

"Supportive staff - low Revit inventory had to order but not bad process"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-01-30

Great Customer Service!

"Best staff by far in the area. "


Verified
5/5

2019-12-16

Good store

"Good selection, friendly staff and comfortable atmosphere."

Detailed Review Benchmark + -
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-11-29

Great experience

"Employees are very helpful. I was able to find everything I needed. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-10-21

Fantastic Service!

"Jen was great. Helped us purchase a new helmet and sound system.
I will def go back for all our needs.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

5/5

2019-10-15

Great customer service

"I have bought a couple of helmets from Jenn. She knows how they should fit and won’t let you leave until you have the right one for you. I appreciate her product knowledge and hope this helps. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-10-13

Used to shop for gear and parts at the same place I bought my bike. Now I shop at Cycle Gear.

"Bought a medivac to change brake fluid and pump stopped working took back to cycle gear and they replaced immediately. Always helpful. North Charleston Cycle Gear is always clean, and if they don't have a part or tire they order for me quickly."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-08-21

Thankful, Greatful, Pleasantly Surprised!

"My husband and I could not be happier at our friends recommendation to visit Cycle Gear, in Charleston, N.C. , for accessories needed. Upon entering the store we were promptly greeted by AL. We were fitted for helmets, one we bought and took home, the other was ordered. AL called a couple days later as expected, and we went back to pick it up. Needless to say, we could not be happier with the service and degree of a knowledgeable Associate. We do plan to return for other needs on our list. Thank you again AL. (very thankful to our friends too, for sending us to see AL at Cycle Gear)"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-07-27

Al is awesome

"I've been in that store a few times and have dealt with Al every time. He knowledgeable, very helpful, patient and seems to be a great guy. Funny get rid of that guy, he's the reason I go back. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-07-13

Service

"Awesome and respectful customer service"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-07-11

Quick and Great Experience

"Al found out what helmet type I was looking for, showed me my options, and help me get the right fit. Top notch customer service. I will be using them again. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-06-28

aewsome csr

"she was awesome helping me with my warranty battery..i love her"


Verified
5/5

2019-05-04

Staff always very helpful

"Staff always very helpful and friendly. "